Terms Of Service

Terms of Service For Pure IV Tennessee

Effective Date: 01/21/2025 | Last Updated: 01/21/2025

1. Introduction

Welcome to Pure IV Tennessee ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website (https://www.pureivtn.com) and our IV therapy services, whether provided in a mobile setting, at an event, or in a clinic.


By using our website, booking an appointment, or receiving services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Services Provided

2.1 Overview of IV Therapy Services

Pure IV Tennessee provides intravenous (IV) therapy treatments to support hydration, wellness, and recovery. Our treatments include but are not limited to:

  • Hydration Therapy – Helps restore fluids and electrolytes.
  • Vitamin & Nutrient Infusions – Supports immunity, energy, and overall health.
  • Migraine & Headache IV Therapy – Aims to relieve headache symptoms.
  • Athletic Recovery IV Therapy – Helps with post-workout recovery.
  • Immune Support IV Therapy – Provides vitamins and hydration for immune function.
  • Hangover & Fatigue Relief IVs – Supports rehydration and energy restoration.

2.2 Mobile & On-Site IV Therapy

  • Mobile IV Therapy: We travel to homes, offices, hotels, and event locations in Tennessee.
  • Group & Corporate Services: IV therapy for events, corporate wellness programs, and athletic recovery.

2.3 Medical Oversight

Our IV therapy services are administered by licensed medical professionals under the supervision of a medical director.

3. Eligibility for Services

3.1 Age Requirements

  • You must be at least 18 years old to receive IV therapy.
  • Minors (under 18) must have parental consent, and a parent/guardian must be present during the treatment.

3.2 Health Requirements

Before receiving treatment, you must complete a medical questionnaire. Our healthcare professionals may decline treatment if they determine that IV therapy is not suitable for you based on your medical history.

4. Appointments, Cancellations, and No-Show Policy

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

4.1 Booking Appointments

Appointments can be scheduled through:

4.2 Cancellation Policy

  • Cancellations must be made at least 1 hour in advance.
  • Failure to cancel in time will result in a $100 cancellation fee.
  • If our medical team arrives at your location and you decide not to proceed, the cancellation fee will still apply.

4.3 Rescheduling Policy

Clients may reschedule once at no additional charge, provided they notify us at least 1 hour before the scheduled appointment.

5. Payment Terms and Refund Policy

5.1 Payment Methods

We accept

  • Major credit/debit cards
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Other approved payment options

5.2 Payment Timing

  • Payment is due at the time of service.
  • A valid credit card is required at booking to secure your appointment.

5.3 No Refund Policy

  • All payments are final and non-refundable.
  • Refunds will not be issued for missed appointments, late cancellations, or dissatisfaction with the results.
  • If a provider determines that treatment cannot be administered, a cancellation fee will still apply.

6. Medical Disclaimer

6.1 Understanding the Risks of IV Therapy

IV therapy is generally safe when administered by licensed professionals. However, all medical procedures carry risks, including:

  • Bruising or swelling at the injection site.
  • Mild dizziness or nausea during or after treatment.
  • Allergic reactions (rare but possible).

6.2 Not a Substitute for Medical Care

  • IV therapy is not a replacement for medical treatment.
  • If you are experiencing a medical emergency, call 911 immediately or visit the nearest emergency room.

6.3 No Guaranteed Results

The effectiveness of IV therapy varies among individuals. While many clients experience benefits such as improved hydration, increased energy, and symptom relief, we do not guarantee specific results.

7. Client Responsibilities

7.1 Providing Accurate Health Information

You are responsible for providing complete and truthful information regarding:

  • Your medical history
  • Current medications and supplements
  • Known allergies

Failure to disclose relevant health information may increase the risk of adverse effects, for which Pure IV Tennessee is not liable.

7.2 Following Pre- and Post-Treatment Guidelines

To minimize risks, clients should:

  • Eat a light meal before treatment.
  • Stay hydrated before and after receiving IV therapy.
  • Monitor for side effects and seek medical attention if necessary.

8. Privacy and Data Protection

8.1 HIPAA Compliance

Pure IV Tennessee follows the Health Insurance Portability and Accountability Act (HIPAA) to protect your medical and personal information.

8.2 Data Security

We use secure storage, encryption, and access controls to protect your data.

8.3 Third-Party Services

We may use third-party payment processors and scheduling platforms. These providers have their own privacy policies, and we encourage you to review them.

9. Limitation of Liability

9.1 Assumption of Risk

By using our services, you acknowledge and accept that IV therapy carries inherent risks.

9.2 No Liability for Adverse Reactions

Pure IV Tennessee is not liable for:

  • Unexpected reactions or side effects.
  • Incorrect or incomplete health information provided by the client.
  • Failure to achieve the desired outcome from treatment.

9.3 Maximum Liability

Our liability is limited to the cost of the service provided.

10. Dispute Resolution and Governing Law

10.1 Arbitration Clause

  • All disputes must be resolved through arbitration in Tennessee.
  • Clients waive the right to file a lawsuit in civil court.

10.2 Governing Law

These Terms are governed by the laws of the State of Tennessee.

11. Updates to These Terms

We may update these Terms of Service periodically. Continued use of our services after any modifications indicates acceptance of the revised Terms.

12. Contact Information

For questions about these Terms, please contact:

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