3. How We Use and Disclose Your PHI

Pure IV Tennessee may use or disclose PHI only as permitted under HIPAA, including:

3.1 Permitted Uses of PHI

• For Treatment: We use PHI to provide IV therapy services, assess medical history, coordinate care, and ensure safe administration of treatments.
• For Payment: We use PHI to process payments, verify insurance coverage, and manage billing for our services.
• For Healthcare Operations: We use PHI to conduct quality assurance, staff training, compliance monitoring, and administrative record-keeping.
  

3.2 Limited Disclosures Without Client Consent

We may disclose PHI without your written consent in certain legally required situations, including:

• Public Health Reporting: To report infectious diseases, adverse reactions, or product recalls to government authorities.
• Legal and Regulatory Compliance: If required by law, court order, or subpoena.
• Medical Emergencies: To prevent serious threats to health and safety.
• Law Enforcement Requests: To comply with criminal investigations, fraud prevention efforts, or other legal inquiries.
  

3.3 Disclosures Requiring Written Authorization

For any PHI disclosures not covered under permitted uses, we will obtain your written authorization before sharing your information. Examples include:

• Marketing or promotional communications involving PHI
• Disclosure of PHI to third-party researchers
• Sharing PHI with individuals or organizations not involved in treatment, payment, or healthcare operations
  

You may revoke your authorization at any time by submitting a written request to Pure IV Tennessee.

4. Your HIPAA Privacy Rights

4.1 Right to Access Your PHI

• You may request a copy of your medical records or treatment history.
• We will provide access within the legally required timeframe.
• A reasonable fee may apply for copies or record retrieval.
  

4.2 Right to Request Amendments

• If you believe that your PHI is incorrect or incomplete, you may request an amendment.
• We will review your request and make necessary changes when appropriate.
  

4.3 Right to Restrict Disclosures

• You may request restrictions on how we use or disclose your PHI.
• We will accommodate reasonable requests unless legally required to disclose information.
  

4.4 Right to Confidential Communications

• You may request that we contact you via a specific method (e.g., phone, email, mail).
• We will honor reasonable requests to maintain privacy.
  

4.5 Right to an Accounting of Disclosures

• You may request a list of instances in which your PHI was disclosed for non-routine purposes.
  

4.6 Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

• Pure IV Tennessee’s Privacy Officer
• The U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR)
  

We do not tolerate retaliation against individuals who file HIPAA-related complaints.

To exercise any of these rights, contact us using the information in Section 10.